Terms of Service (ToS)

Last Updated: 15.04.2025

Welcome to NitroSMM. By accessing or using our website (https://nitrosmm.xyz), you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

1. Use of Services

• NitroSMM provides social media marketing services to boost your social media interactions.
• You must be at least 13 years old to use our services.
• You may not use our services for any illegal or unauthorized purpose.

2. Account Responsibility

• You are responsible for maintaining the confidentiality of your account.
• NitroSMM is not responsible for any loss or damage arising from unauthorized use of your account.

3. Service Usage

• We do not guarantee that services will always work with every platform.
• We are not affiliated with any social media platform (e.g. Instagram, TikTok, YouTube, etc.).

4. Service Delivery

• Orders start usually within minutes, but in some cases may take longer.
• We are not responsible for any delays caused by third-party platforms.

5. Prohibited Content

You agree not to use NitroSMM for:

• Fraudulent or deceptive purposes
• Spam or malicious activity
• Promoting hate speech or illegal content

6. Contact

You can reach us through our support ticket system or email us at nitrosmm.xyz@gmail.com.

Privacy Policy (PP)

Last Updated: 15.04.2025

We value your privacy. This Privacy Policy explains how NitroSMM collects, uses, and protects your information.

1. Information We Collect

• Basic information such as email address and order data when you place an order.
• We do not collect passwords or sensitive personal information.

2. How We Use Your Information

• To process and deliver your orders.
• To provide customer support and improve our services.

3. Cookies

We use cookies to improve user experience. By using our site, you consent to the use of cookies.

4. Information Sharing

We do not sell or share your personal data with third parties, except when required by law.

5. Data Security

We use standard security measures to protect your data.

6. Contact

For privacy-related questions, contact us via support ticket or email at nitrosmm.xyz@gmail.com.

Refund Policy (RP)

Last Updated: 15.04.2025

At NitroSMM, we aim to provide quality service and customer satisfaction. Please read our refund terms below.

1. Refund Eligibility

• Refunds are only granted if the order has not been started or if it fails to complete.
• Once an order has started, it may not be eligible for a refund.

2. Cancellations

• You may request a cancellation before the order has started processing if the third party allows us to.

3. Non-Refundable Situations

• Orders completed as expected.
• Delays caused by third-party platforms.
• Mistakes in the information you submitted.
• Deleting the post.
• Making account private.
• Not following instructions in service description.

4. Refund Method

• Approved refunds are credited to your NitroSMM balance.

5. Contact

To request a refund, contact us through the website ticket system or email nitrosmm.xyz@gmail.com.